Policies, plainly.
The fine print, minus the fine print. These are the terms every booking runs on.
Satisfaction guarantee
If something isn't right, report it within 48 hours and we'll re-service the area free of charge. (Re-service, not refund. We make it right in person.)
Cancellations
Free with 24 hours' notice. No-shows or cancellations inside 24 hours carry a $25 fee. Aire Care members can skip or move a visit free with 48 hours' notice.
Weather
Interior details run rain or shine. For exterior work we bring a pop-up canopy, so light rain doesn't stop us. We reschedule only for heavy rain, storms, or freezing temperatures, always at no penalty and usually within the same week.
On-site needs
A driveway or legal parking with access to the vehicle. We bring our own power. Exterior washes use your outdoor water spigot; no spigot means a rinseless wash for lightly soiled vehicles only, and heavy soil requires water access. Shade or garage preferred for the ceramic-sealant upgrade and Glass Coat.
Winter (Aire Care)
Interior runs year-round. Exterior work on Aire Care visits is weather-permitting; in freezing months the visit runs interior-only and you're billed only your interior plan rate that month, or the exterior reschedules for the next thaw at no penalty.
Condition-based pricing
A photo of your vehicle's condition is requested before every booking. Heavy-soil conditions are quoted and approved by you before any work begins, never after.
Payment
Due on completion. Card and tap-to-pay via Square, plus Venmo, Zelle, and cash.